Investing in an IVR system will benefit your business in many ways. IVR payment solutions increase the number of calls you take without hiring additional staff and improve customer service by making transaction processing faster and more accurate and eliminating wait times. Best of all, IVR can scale with your business without additional training or new hires.
DirectPay: IVR Payment Processing Technology
Eliminate the burden of handling incoming customer phone calls with E-Complish’s easy-to-use IVR phone payments system! DirectPay lets businesses accept a wide variety of payment types over the phone, 24/7, using a series of pre-recorded messages. Our web-based IVR payment solution improves customer satisfaction and business efficiency.
Streamline Payment Collection with Our 24/7 Phone Payment System
Using DirectPay for your business saves you time, money, and the need to recruit and train phone representatives.
Perfected over 25 years, our IVR payment system allows customers to interact with your business through phone calls, touch tones, and voice recognition for completing transactions.
It’s PCI compliant, meaning it meets the highest data security standards. Consequently, you and your customers don’t have to worry about pay-by-phone system security.
Instead of waiting for traditional business hours, IVR payments can be made 24 hours a day, and you can view payments at any time.
DirectPay improves accuracy and productivity while integrating with other E-Complish solutions through the all-in-one payment system, VirtualPay.
We tailor your IVR payment processing system to your brand with professional recordings. Impress your international customers with multi-lingual and multi-currency support.
Payment Processing Solutions DirectPay Supports
Payment processing solutions are essential for businesses of any size, as they ensure fraud protection and security for all payments and protect customer data.
Smoothly Integrate the DirectPay IVR Payment System with Other E-Complish Tools and Solutions
With E-Complish, you don’t have to worry about the intricate details of IVR payment processing. Our technology automates the necessary tasks, freeing up your time to focus on growing your business. From connecting with customers to managing resources to providing excellent customer service, E-Complish takes care of all the little things, so you don’t have to.
Reduce Customer Wait Time and Improve Payment Collection
With E-Complish, you get IVR phone system installation for free! Reach out to us now to take advantage of automated phone payments with fast processing and heightened accuracy.
DirectPay IVR System Features
Take Phone Calls 24/7
With an automated phone payment system, your business doesn’t have to stay open to keep moving.
Real-time Payment Processing
Earn faster and let customers manage their dealings with you at their convenience,
Message Customization
Match the interactive voice response (IVR) systems messaging to your brand tone, language, and needed functions.
Easy Integration
DirectPay works with the systems you’re already using or want to use, like EnterAct and VirtualPay.
Detailed Reporting
Over-the-phone payments systems provide better insight with valuable data and reports to improve what you offer your customers.
NACHA and PCI Compliance
Customers can feel confident that your IVR system is safeguarded and professional.
We Work with Your Industry
Our IVR payment processing system has helped a range of businesses in different industries scale their operations with no need for more training or new hires.
Our Clients’ Reviews
Safeguard Your Business and Customers with IVR Payment Processing
Call now to start using IVR payment processing and make more secure and convenient payments today! Our team of experts is here to help you get set up quickly and easily.
FAQs about Our Customer Payment Portal
How do I know the DirectPay IVR phone payment system is the right solution for my business?
Does DirectPay support integration with third-party software?
Integrate DirectPay easily with EnterAct and the innovative payment processing solutions from E-Complish you already have in place, including VirtualPay for rep/CSR-facing web payments, RecurPay for recurring/scheduled payments, Text2Pay for SMS/Text payments, and EBPP for E-Billing and payment. IVR for credit card payments is entirely possible!
How much does your IVR payment system cost?
The cost of our IVR payment system depends on your business needs and whether you wish to integrate other payment processing systems. Please reach out to us for a free consultation.