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Chargeback Management

Chargeback Management Services

Prevent chargebacks that drain away your profits. E-Complish’s Chargeback Management service helps small businesses and large enterprises secure the funds they’re owed. We have honed our regulatory knowledge and have a 90% recovery success rate. Let E-Complish examine, challenge, and prevent chargebacks on your behalf!

Turn the Tables on Payment Disputes: Expert Chargeback Recovery

Our comprehensive chargeback management solutions help you reclaim lost revenue and prevent future disputes before they happen. We combine cutting-edge technology with human expertise to analyze, respond to, and win payment disputes, giving you back the time and money to focus on growing your business.

Reduce Fraud Risk

Did you know that friendly fraud accounts for over 70% of chargebacks? These occur when legitimate customers dispute valid purchases. Our intelligent detection system identifies potential disputes before they escalate, equipping you with evidence to successfully challenge unwarranted claims.

Lower Transaction Costs

Every $100 disputed can spiral to $240 in losses — merchandise, shipping, and admin expenses pile up. Our chargeback management services cut these hidden costs, keeping your transaction expenses lean and your bottom line protected.

Maximize Lifetime Value

Transform dispute scenarios into opportunities for customer loyalty. E-Complish enables swift, personalized resolution when issues arise, leaving customers feeling valued and heard. This positive experience, even during challenging situations, builds trust and encourages repeat business.

Deep Data Insights

Understanding why chargebacks happen is the first step toward preventing them. Our dashboard gives you greater visibility into dispute patterns and reasons. These actionable insights allow you to develop customized prevention protocols that evolve with your business needs.

Expert Dispute Handling

Our software automates the representation process: collecting evidence, formatting responses, and meeting deadlines. By following proven best practices and maintaining strict compliance, we boost your recovery rates without draining your team’s time. Fight chargebacks effectively with minimal effort.

Proactive Chargeback Alerts

E-Complish’s platform instantly flags new chargebacks, giving you the critical time advantage when minutes matter most. Immediately contact confused customers, gather compelling evidence, or resolve issues before they escalate to finalized disputes.

Manage Chargebacks Better: Empower Your Business with Our Expert Solution!

Need an effective way to manage the chargeback process and prevent friendly fraud? Try E-Complish! Sign up for a free demonstration today!
Manage Chargebacks Better: Empower Your Business with Our Expert Solution!

E-Complish Services to Maximize Your Chargeback Management

When integrated with our full suite of E-Complish solutions, your chargeback management software reaches new heights of efficiency and effectiveness.

We Work with Your Industry

E-Complish’s online case management software allows businesses from multiple industries to quickly review, respond to, and manage their chargeback and retrieval activities.

Our Clients’ Reviews

Our Clients’ Reviews

5.0
Wow – Just Super and Thanks! Can’t tell you all how much I really appreciate your staff is always looking into stuff so quickly… I wish all of my vendors were as responsive as you all have always been!
Brittany Johnson | Accounting Director
OnePoint Technologies, Inc., Woodstock Georgia Area
5.0
Your company came up in a discussion here the other day. They were discussing different E-Complish APIs than E-Complish offers. I told them to be nice to you because your group always does an excellent job for us. One of the other people in the discussion agreed. He said something along the lines of wanting to kick most vendors but he was very positive about working with E-Complish. Thanks, all. You are appreciated!
Kim R.
RTO Software Provider, Kansas City, MO
5.0
I always enjoy working with your team – the IVR enhancement effort could not have gone anymore smoothly! Your teams’ willingness to implement changes -and make insightful recommendations (to said changes) – were greatly appreciated!
Susan Norris
SMECO, Energy Provider

Stop Losing Revenue to Chargebacks: Partner with Experts for an Effective Solution!

The best approach to averting a fight is one that can be avoided altogether, which is why chargeback prevention is a critical first step in any comprehensive strategy for handling disputes. E-Complish provides you with real-time data and effective chargeback alerts so you can make fast and accurate decisions. Contact us today to level up your chargeback management!



    Stop Losing Revenue to Chargebacks: Partner with Experts for an Effective Solution!

    FAQ

    Are Chargeback Management services scalable for businesses of different sizes?

    Yes, Chargeback Management services are scalable and can accommodate businesses of various sizes. Whether you are a small business or an enterprise-level organization, our service can be tailored to meet your needs. We understand that chargeback fees and challenges can affect businesses of all sizes, and our solutions are designed to scale accordingly.

    Do Chargeback Management services comply with card network regulations?

    Yes, the best chargeback management companies adhere to the regulations set by major card networks such as Visa, Mastercard, and American Express in examining each chargeback and gathering all the documentation and evidence from our own database to challenge a chargeback — you don't have to do a thing!

    Can your Chargeback Management service help reduce chargeback ratios?

    Indeed, our service is specifically designed to help businesses reduce chargeback ratios. By implementing proactive measures, analyzing transaction data, and using advanced fraud detection techniques, we identify potential chargebacks early on and take appropriate actions to minimize their occurrence, ultimately reducing your chargeback ratios.

    Can your Chargeback Management solution integrate with my existing systems?

    Our Chargeback Management tools seamlessly integrate with various payment platforms and systems. We work closely with your team to ensure a smooth integration process, minimizing disruption to your existing operations.