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Updated by 09.07.2023

E-Complish Reduces Business Overhead by Incorporating Electronic Billing & Payment Presentation

Payment Processing Leader Empowers Businesses Ready for Streamlined, Convenient Experience


New York, New York, March 2, 2017 — According to the International Data Corporation (IDC) a business with 1,000 employees wastes $48,000 per weekend $2.5 million per year finding and retrieving paper-based information. What’s more, there’s also a staggering environmental cost. A company that generates just 1,000 paper bills is responsible for using 336 lbs of paper, 1,241 lbs of wood, 3,733 gallons of water, and 1,446 lbs of greenhouse gases to create those bills. Converting just 20 percent of those bills to e-bills would save three large bags of garbage, five gallons of gasoline, and 747 gallons of water.

Recognizing the degree of financial and environmental waste, E-Complish, a leading payment solutions provider, is pleased to offer its full suite of Electronic Billing Presentment and Payment (EBPP) technologies. EBPP is the ideal way to convert to electronic payments for a business and its customers.

Fully integrated with web (HostPay), mobile (MobilePay), and call center reps (Virtual Pay), EBPP reduces costs associated with paper and postage while providing an intuitive payment platform. On average, businesses that have converted to EBPP have seen a 20 percent reduction in costs and a 15 percent drop in late or missed payments, with nearly half of all enrolled customers paying their bill the same day the request is emailed.

“When you think about it, paper billing is an extremely dated way of doing business and in desperate need of improvement,” says Stephen Price, E-Complish’s CEO. “Paper bills and statements are expensive to send, environmentally wasteful, and don’t meet consumers’ changing needs. Sometimes all that’s needed is a catalyst to shift a brand or consumer mindset and we believe E-Complish is that change agent.”

E-Complish’s EBPP system creates a simple and reliable e-bill — perfect for transitioning a brand’s customers to an online billing platform. With EBPP, customers will receive an email that their bill is ready to be viewed online or via their phone or mobile device. The customer can view their bill and make online payments at any time they want through the company’s own branded portal.

Additional features include: online enrollment, the ability to view bills and invoices in HTML or PDF formats, a “Pay Now” feature fully integrated with HostPay and VirtualPay, and the ability to process transactions in real time on Level One PCI compliant servers. EBPP accepts payments from personal or business accounts and from all major credit cards.

Brands that adopt EBPP can expect immediate cost savings, increased speed and efficiency, a more convenient experience, and less time lost chasing late bills. And all of these benefits are data secure. The system is ideal for any business with on-going billing, merchants who still use paper billing, utility and insurance companies, and financial institutions.

“In our view these benefits more than offset any remaining e-billing issues,” says Price. “Already less than half of millennials write physical checks to pay for goods or services. Paperless billing is the future of business transactions.”

About E-Complish:
Since 1998, E-Complish has provided merchants around the country with top online and over-the-phone payment processing servicesthat keep customer data secure and make it easier for retailers to manage transactions. E-Complish uses the latest groundbreaking technology to design payment processing services that deliver ease of use, accuracy and dependability, personalization capabilities, and automation that improves productivity.

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