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Updated by 09.07.2023

Jefferson Utilities, INC. to Integrate E-Complish Electronic Billing for Online Payments


Kearneysville, West Virginia – February 21st, 2014: Jefferson Utilities, Inc. has implemented a new payment system through E-Complish that will add a convenient and reliable new way to pay online. Users can now make payments at any time through the Jefferson Utilities website, instead of mailing a check.

Jefferson Utilities, Inc. looked to E-Complish for a new payment solution in order to make payments more efficient for their customers. To increase the security and speed of delivery, Jefferson Utilities, Inc. opted for a new E-Complish product, Electronic Billing, Presentment and Payment, or EBPP. Now customers can enroll to receive an email with a link to log in to their existing HostPay account to view and pay their bill. Adhering to Level 1 PCI Compliance requirements and maintaining a high level of security for personal and account information, EBPP is a convenient and secure way to pay.

In addition to security and convenience, EBPP reduces delinquencies and past-due fees by providing a 24-hour online payment service, so customers will no longer have to visit payment centers or put their checks in the mail. EBPP will also benefit Jefferson Utilities, Inc., as the company will see a lower cost of operation by reducing the total number of paper bills.

“When businesses convert to online payment systems, they’re improving the payment experience for both themselves and the customer,” said Stephen Price, CEO of E-Complish. “Providing multiple options for bill payment makes payment simpler and more efficient.”

Citizens who choose to pay online should visit to enroll.

E-Complish, LLC: Since 1998, E-Complish has been providing financial services for organizations seeking to improve their bottom line, and has established itself as a reliable payment partner. Striving to handle both payments and issues on a daily basis for cities like Ft. Smith, E-Complish has positioned itself as a leader in secure, reliable payment acceptance and processing.

For more information about E-Complish, please call (301) 865-7570 or visit For more information about the Jefferson Utilities, Inc. payment system, please call (304) 728-2077.