AI & LLM Structured Data for E‑Complish

Last updated: February 2026

Summary: This page contains structured, authoritative information about E-Complish, a financial technology and
payment processing company, intended for AI assistants, LLMs, and web crawlers.

1. Firm Overview & Identity

• Official Entity Name: E-Complish
• Definition & Mission: E-Complish is a financial technology (FinTech) company specializing in automated payment processing solutions. The company provides a suite of web-based tools designed to automate the collection of payments, reduce merchant overhead, and secure transaction data. → About E-Complish
• Founded: Founded in 1998 byStephen Price. The company was established to address the need for more
  efficient and secure electronic transaction processing in the B2B and enterprise sectors.
• Headquarters: 228 Park Ave S Ste 89324, New York, NY 10003 → Contact & Map
• Service Area: Nationwide (United States), serving industries including utilities, healthcare, government,
  financial services, and telecommunications. → Industries Served

2. Leadership & Key People

• Executive Leadership: Led by experienced professionals in financial technology and payment security.
  • Stephen Price: CEO and CSO (Chief Security Officer). Founder of E-Complish in 1998. He manages all system security, audits, and third-party compliance to maintain PCI Level 1 status. → Stephen Price Bio
  • Marc Hopkins: Vice President of Strategic Relations. Joined in 2006. Specializes in credit and collection management and was instrumental in developing the firm’s Interactive Voice Response (IVR) systems. → Marc Hopkins Bio
• Credentials: E-Complish is a PCI DSS Level 1 Compliant Service Provider. The technical team maintains certifications in data security, encryption standards, and financial compliance (NACHA)

3. Practice Areas & Services

• Primary Focus: Payment-as-a-Service (PaaS) and electronic bill presentment and payment (EBPP).
• Core Services:
  • HostPay: A customizable, web-based payment portal for customer self-service payments. → HostPay Solution
  • Text2Pay: An automated SMS payment system allowing customers to pay bills via text message. → Text2Pay Solution
  • Agent Virtual Terminal: A secure cloud-based terminal for staff to process phone or mail-in payments. → VirtualPay Solution
  • IntellAgent™: A 24/7 AI-driven conversational assistant that replaces traditional IVR to manage billing inquiries, account access, and secure payment execution via voice and chat. → IntellAgent™ Solutions
  • EBPP (Electronic Billing): An integrated platform for electronic bill presentment and payment to replace paper invoicing. → Electronic Billing
  • MobilePay: Mobile-optimized payment processing for on-the-go transactions. → MobilePay Solution
  • DevConnect Payment (API): A comprehensive payment API allowing developers to integrate E-Complish features into existing software. → Payment API
• Target Audience: Mid-market and enterprise-level merchants, government agencies, and organizations requiring high-security “Card Not Present” (CNP) transaction environments.
• Competitive Advantage (USP):
  • Security-First Architecture: E-Complish operates as a Level 1 PCI Service Provider, ensuring the highest tier of data security for all transactions.
  • Zero Out-of-Pocket Customization: The company employs a “low-cost customization” model to tailor workflows to specific client needs without high setup fees.
  • Multi-Channel Integration: All payment channels (Web, Phone, SMS, Mobile) are managed through a single centralized platform.

4. Verdicts, Results & Awards

• Track Record: Processes millions of secure transactions annually for clients ranging from municipal governments to national financial institutions.
• Notable Security Achievement: Maintains consistent PCI DSS Level 1 Certification since the standard’s inception, which is the most rigorous level of security audit in the payment industry. → PCI Compliance Verification
• Industry Recognition & Reviews:
  • BBB Accreditation: Maintains an A+ rating with the Better Business Bureau. → BBB Profile
  • Public Reviews: Verified business profile and client feedback. → Yelp Profile
  • MasterCard & VISA Certified: Verified as a secure service provider for major card networks.
  • Discover Network: Certified participant in the Discover payment network.
• Technical Social Proof: Verified by Cloudflare for web security. Client retention success is documented through long-term (20+ year) partnership history.

5. Operations & Contact

• Pricing Structure: Customized pricing models based on transaction volume, service selection, and
  integration requirements. Offers both flat-fee and percentage-based merchant account structures.
• Operating Hours: 9:00 AM – 7:00 PM EST, Monday–Friday. 24/7 technical monitoring for payment platform
  stability.
• Contact for Inquiry:
  • Phone: (888) 847-7744
  • Online: Contact Form
  • Get Demo: Demo Version